FAQ
Q1.What is your terms of packing?
Re: Generally, we packed our goods by solid wood case. But if you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2.What is your terms of delivery? Re:EXW,FOB, CFR,CIF.
Q3. How about your delivery time?
Re: Generally, it will take 25 to 30 days after you confirm the elevator (escalator) specification and drawing, and receiving your advance payment. Q4.What's the necessary information should be provided before purchasing an elevator?
Re:1).How many people loading? (6persons means 450kg, 8persons means 630kg, 10persons means 800kg,13persons means 1000kg etc.) 2).How many floors does the elevator travel?3).What's the shaft size? Shaft width and shaft depth?
4).Is there a machine room on top of the shaft? When we get the answers, we can design exact elevator and make an quotation to you. Q5.How to do the elevator installation and maintenance?
Re: Normally, local people can do that job with our provided manuals and technology support. You can ask the local professional elevator engineers or technician to install elevators for you, that's the long time solution. You can also ask our engineers to go to your site to do that job but the cost will be much higher and maintenance job will be still given to local people for the rest time after installation.